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FAQS

FAQs

 offers various shipping options to cater to different customer needs. We collaborate with reliable shipping partners to ensure your orders are delivered efficiently and safely.

we take great care in ensuring your packages are adequately protected. However, in the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping partner to resolve the issue and ensure a satisfactory resolution.

Yes, you can choose to ship items to a different address for gifting purposes. During the checkout process, you will have the option to enter a separate shipping address. Please ensure that the correct shipping details are provided to avoid any delivery issues.

 accepts a variety of payment methods to provide you with flexibility and convenience. We currently accept major credit cards, such as Visa, Mastercard, and American Express. Additionally, we support popular digital wallets like PayPal

Yes, it is absolutely safe to enter your payment details on Athamart. We prioritize the security and confidentiality of your information. Our website utilizes industry-standard encryption protocols to ensure the secure transmission of your payment data. Rest assured that your payment details are protected.

Does not impose any additional fees or charges when you make a payment. However, it is possible that your bank or payment provider may apply certain transaction fees or currency conversion charges. We recommend contacting your financial institution for more information on any potential fees.

If your payment fails on Athamart, there are a few steps you can take. Firstly, double-check that all the entered payment details are accurate, including the card number, expiration date, and CVV. Ensure that your payment method has sufficient funds or credit available. If the issue persists, you may want to contact your bank or payment provider to investigate the reason for the failed payment.

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